At Misnad, we bring over 20 years of expertise in trading and manufacturing luxury perfumes to your fingertips. We believe that a perfume is more than just a scent—it’s a statement of individuality, elegance, and style. With a passion for excellence, we have curated a collection of the finest perfumes, ensuring our customers experience true luxury. Our commitment to quality and craftsmanship has made Misnad a trusted name in the world of perfumes. Whether you’re searching for a signature scent or a unique blend, Misnad offers an unparalleled selection of premium perfumes for every occasion.
Our Mission
Our mission at Misnad is simple: to leverage our extensive experience and industry knowledge to curate an unparalleled selection of premium fragrances from renowned brands around the globe and deliver them directly to your doorstep. We strive to provide an exceptional shopping experience, offering not only a vast array of products but also expert guidance and personalized assistance to help you find the perfect scent for every occasion
Why Choose Misnad?
Extensive Experience: With over 20 years of experience in trading and manufacturing luxury fragrances, Misnad brings unparalleled expertise to every product we offer.
Unrivaled Selection: Explore a diverse collection of perfumes, ouds, and bakhoors from renowned brands worldwide, curated with precision and care.
Authenticity Guaranteed: Shop with confidence knowing that all our products are 100% authentic, sourced directly from authorized distributors and suppliers.
Exceptional Service: Your satisfaction is our priority. Our team is dedicated to providing prompt, friendly, and personalized service at every step of your shopping journey.
Return & Exchange Policy
At Misnad, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.
Eligibility for Returns
Items must be returned within 7 days of receiving the order.
Products must be unused, unopened, and in their original packaging.
A valid proof of purchase (order number or receipt) is required.
Non-Returnable Items
Opened or used perfumes, oils, or bakhoor.
Customized or private label orders.
Sale or clearance items.
How to Initiate a Return
Contact our customer support at [your email or WhatsApp number].
Provide your order number and the reason for the return.
Our team will guide you through the return process and provide a return address.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
We recommend using a trackable shipping method for your return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection.
Approved refunds will be processed within 5–7 business days to your original method of payment.
Exchanges
Exchanges are available for defective or damaged items only.
Please contact us within 48 hours of receiving your item to report any issue.
If you have any questions or concerns, please don’t hesitate to reach out to our support team.
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